Solutions

Multiple Customer Management

Scale your publishing network with Google's MCM program. HBDR manages the complexity of multi-publisher operations so you can focus on growing your partner portfolio.

Google MCM

What is Google MCM?

Multiple Customer Management (MCM) is Google's program that allows ad management companies to represent and manage Google Ad Manager accounts on behalf of multiple publishers. As a certified MCM partner, HBDR provides publishers access to premium Google Ad Exchange demand, advanced yield optimization, and enterprise-level support — even if they don't meet Google's individual eligibility thresholds.

Through our MCM relationship, publishers benefit from HBDR's negotiated pricing tiers, priority support channels, and access to exclusive demand that would otherwise be unavailable. We handle all the technical complexity of account provisioning, policy compliance, and revenue reconciliation.

MCM has two delegation types. Under Manage Account, the parent works inside the child's Ad Manager account and the inventory stays there. Under Manage Inventory, the child delegates inventory to the parent, which manages it in its own account with no access to the child's. A child can have one Manage Account parent and up to 15 Manage Inventory parents, but not the same parent under both.

The MCM parent must run Google Ad Manager 360 (becoming a child doesn't change the child network's own features), and Google requires MCM whenever a publisher monetizes inventory it doesn't own and operate. Either way, the child needs its own Ad Manager network so Google can identify it and review it against its policies.

Google Multiple Customer ManagementParent / child structure
Google Ad Manager Google Ad Exchange demand AdX access MCM parent HBDR Account provisioning · policy compliance · revenue reconciliation Multiple publishers Child publisher 1 Keeps its account and data Child publisher 2 Keeps its account and data Child publisher 3 Keeps its account and data
Schematic: three child publishers shown for illustration. MCM rules: Google Ad Manager Help, About Multiple Customer Management and About Manage Inventory (retrieved October 2026).
Benefits

Why publishers choose MCM.

Unlock premium demand, simplified operations, and accelerated revenue growth through our MCM partnership.

Onboarding

Seamless MCM onboarding.

Getting started with HBDR's MCM program is straightforward.

We send the MCM invitation and guide you through Google's review of your account — Google, not the parent, approves each child publisher — then configure Ad Manager, set up demand partnerships, and begin optimization — typically within 5-7 business days. Publishers retain full ownership of their accounts and data throughout the relationship.

Our MCM agreement is transparent with no lock-in periods. Publishers can review performance monthly and our team provides regular optimization recommendations to continuously improve yield across all demand channels.

Child account review
Google
MCM invitation and Ad Manager setup
HBDR
Time to optimization, typically
5–7 business days
Account and data ownership
Publisher
Lock-in period
None
Performance review
Monthly
Our Impact

Delivering results at scale.

HBDR has served ads since 2015 for publishers on the web, in apps and on connected TV.

1T+Ads served
Up to 50%Revenue increase
1B+Impressions a month
500+Publishers

Ready to join our MCM network?